We will answer your emails very promptly, usually within an hour. At the weekend you may have to wait for Monday, but sometimes we open at the weekend.

Please read all the published FAQs first as your answers may already be published in detail on the CoolPiece.com website. The FAQs contain a huge volume of knowledge that will make you an expert in the management of your own hair matters.

Using your usual email client or program, please email us at: help@ CoolPiece .com (without the spaces)