Simplified information list to replace our old pages of Frequently Asked Questions.

• Currently payment and technical ordering are two separate processes. We are working to consolidate into one step
• Hair color samples -  please ensure it’s enough hair to see a definite color
• A template is better than a a sample unit but we can use either.
• Best base for beginner: all French lace.
• To resize a stock unit, make a template and then use the template for size. Trim the back and sides of the stock piece to size with a razor blade.
• CoolPiece mainly uses two factories in China, that we feel are the best, and we think there is no better quality available anywhere, at any price.
• Just the human hair alone in our all-lace units often costs us more than our competitors pay for their entire hairpieces. If you have used our all-lace units, you will have felt the difference.
• Our polyurethane specialists make the best membrane bases available.
• Our main competitors choose to use less perfect factories and it usually shows in their inferior quality, accuracy and consistency.
• We bleach knots as much as safely possible without causing premature shedding. For black hair we start with blond then dye it, leaving blond knots.
• It is better to shave the area under your hairpiece, but it’s your choice. 
• Wholesale discounts available for stylists and resellers.