We will answer your emails very promptly, usually within an hour. At the weekend you may have to wait for Monday, but sometimes we answer right away during the weekend also.
Please read all the published information pages on CoolPiece.com first as your answers may already be published in detail on the CoolPiece.com website. The info pages contain a huge volume of knowledge that will make you an expert in the management of your own hair matters.
Using your usual email client or program, please email us at: help@ CoolPiece .com (without the spaces)