Please note, August 4th 2015, we have had to raise the price of repair orders due a skilled labor shortage in China, and repair orders may now take about two months to complete. Repair technicians work from home in Qingdao, China and repair work can be quite slow.
Repairs to a hairpiece up to 8" wide X 10" long are priced at a flat rate of $90, regardless of how much or how little work is required.
Repairs to an oversized hairpiece or wig are priced at a flat rate of $120, regardless of how much or how little work is required.
There is an additional charge for longer hair. We will offer the exact quote and a form for payment once we verify the repair is acceptable by our factory.
Some repair orders are declined by the factory. If the labor hours are too many, they will decline and a new unit purchase is your only option.
Wash and dry your item before you send it in for repair.
Items sent for repair/duplication must be extremely clean, glue-free and completely dry. No tobacco smoke odor!
Dirty, sticky or bad-smelling units will not be evaluated for repair.
Such units will be returned untouched, or in the case of International addresses we will invoice you for return shipping of the unqualifying unit
Again, clean, dry, adhesive-free items only! No exceptions.
Coloring is not a service we can provide. Your stylist will have to recolor your sun-faded hair, or you can do it at home.